Job Description

About the role

Were looking for a dependable, resourceful Administrative Assistant who thrives on solving problems, staying organized, and supporting both internal teams and clients. Youll juggle meeting support, operational follow-through, light finance/admin tasks, and digital content organization. The ideal candidate is curious, adaptable, and communicates clearly with teammates, clients, and vendors.

This role will may start part-time, but quickly transition to full-time.

This role is 100% remote-based

Please submit a relevant resume, and a short narrative on why you are the best fit for this opportunity to careers@destinationiq.com.

What youll do

• Meeting support & follow-through

Take concise notes, review recordings/transcripts when needed, and turn decisions into clear, trackable action items.

• Budget/spend tracking

Track internal/external spend across DiQ/VW accounts and flag budget-vs-actual variances to stakeholders.

• Digital asset & media coordination

Create QR codes as needed; research, gather, and organize images, links, and other media for projects and client libraries.

• Domain & plugin administration

Monitor renewals in ChargeOver, manage purchases/renewals/cancellations, coordinate approvals, and document confirmations in ClickUp.

• Inbox triage for shared mailboxes

Clear spam, process inquiries (client/sales/website forms), and route important messages to the right team member.

• Media library organization

Maintain orderly, searchable libraries; coordinate with team members for clarity.

• Email marketing list upkeep

Assist with MailChimp list management.

• A/R aging support

Review aging and escalate 6090 day items to leadership.

• Ad-hoc research & tasks

Support requests from leadership and staff (Bryan, Kirsten, Lindsay).

What makes you great at this job

• Critical thinking & judgment: You connect the dots from notes, policies, and tools to keep work moving without babysitting.
• Dependable & reliable: You follow through, document decisions, and keep stakeholders updated.
• Flexible & eager to learn: You adapt to shifting priorities and pick up new systems quickly.
• People-first communicator: Youre professional with clients, vendors, and colleagues, and you know when to escalate.
• Organized & detail-obsessed : You create structure, name things clearly, and leave clean trails (screenshots, tickets, confirmations).
• Positive mind-set and outlook : You recommend solutions to issues rather than getting stuck on problems.

Skills & tools youll use

• Work management & documentation: ClickUp (tasks, screenshots/confirmations), Avoma or similar for meeting reviews/transcripts.
• Billing/renewals: ChargeOver for domains/plugins; basic budgeting/spend tracking.
• Marketing & content : MailChimp (list hygiene), QR code generators, shared media libraries/drive organization.
• Communication: Professional email routing and client-facing responses when appropriate. Use of slack, email, text, ClickUp, and other communication methods to stay informed and in touch with internal team members and clients.

Minimum qualifications

• 2+ years in an administrative, operations, or project support role (marketing agency or client-service environment a plus).
• Comfortable working across multiple systems (project trackers, billing/renewals, shared inboxes, asset libraries).
• Strong written and verbal communication; clear note-taking and action-item tracking.
• Proficiency with spreadsheets and basic budgeting concepts (variance tracking).

Nice to have

• Experience with ClickUp, ChargeOver, MailChimp, and meeting-intelligence tools (e.g., Avoma).
• Familiarity with domains, DNS basics, and plugin ecosystems for websites.
• Working with marketing agencies.
• Familiarity with the tourism industry.

Work style & expectations

• Proactive, calm under pressure, and comfortable handling sensitive information.
• Able to prioritize, ask smart questions, and close the loop with stakeholders.
• Willing to pitch in on new tasks as the business evolves.

Salary

Salary depends on experience and skills. $20 - $28 per hour OR $40,000 - $55,000 per year.

About DestinationiQ

DestinationiQ is a full-service destination management and tourism marketing agency specializing in helping communities define their identity, grow their visitor economy, and strengthen local pride. With over 30 years of experience across the Mountain West, we partner with counties, cities, and regions to develop data-driven marketing strategies, authentic brands, and sustainable tourism plans. Our work blends creativity and strategy to deliver measurable results for destinations of all sizes. At our core, we believe great destination management starts with community collaboration and ends with shared success. See more at

Please submit a relevant resume, and a short narrative on why you are the best fit for this opportunity to careers@destinationiq.com.

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