Job Description
Hotel:
Portland Holiday InnAtrium SPIRIT - where teamwork, passion and appreciation ignite service excellence
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
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Full Time Position
Starting Salary: $18.64
Primary Purpose:
The primary purpose of the Housekeeping Room Attendant is to provide guests with an excellent room experience while providing friendly, attentive, and timely service, through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.
Work Performed:
The Housekeeping Room Attendant will be tasked with the following duties, responsibilities, and assignments:
Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to:
Removal of all used and unused linen/terry from room
Disinfect all high touch surfaces and unused amenities
Clean bathrooms
Clean glass and mirrors, dust and polish furniture and equipment
Replace burned out light bulbs
Remake beds with clean linens
Replenish supplies such as drinking glasses, writing supplies and bathroom supplies
Empty wastebaskets and transport other trash and waste to disposal areas
Clean rugs, carpets upholstered furniture and draperies;
Ensure usage of approved cleaning chemicals;
Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies;
Maintain cleanliness and organization in all work areas;
Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines;
Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable;
Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor;
Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Preferred Prior Experience:
Previous hotel housekeeping or other applicable cleaning experience
Prior customer service experience
Physical:
Able to lift a minimum of 50lbs occasionally and 20lbs regularly
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
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