Job Description

Online Programs Coordinator, Sr - College of Social & Behavioral Sciences

At the College of Social and Behavioral Sciences we work to investigate ideas, transform social conditions, and tell unheard stories. We prepare students, engage in research, and collaborate with community partners to address everyday challenges, be thoughtful problem-solvers, and build solidarity with others across the world. We are rooted in the unique sense of place in our Borderlands region. With more than 30 SBS majors, the College of SBS has a portfolio of competitive and highly ranked graduate programs. Seven of our graduate programs are nationally ranked in the top 25, including a top 5 anthropology, geography, political philosophy, and creative nonfiction programs. To choose from, our students can explore a range of subjects from ancient philosophy to artificial intelligence.

As part of our continued commitment to excellence, the College of Social and Behavioral Sciences is seeking an Online Programs Coordinator, Sr to join our team and contribute to the advancement of our strategic goals.

The School of Government & Public Policy (SGPP) in the College of Social and Behavioral Sciences (SBS) is seeking applications for a Program Coordinator, Senior to support the management of student programming for undergraduate and graduate students in our AZ Online campus, which currently includes a BA Law, BA Political Science, BS Public Affairs, MA International Security Studies and Certificate, and Master of Public Administration. The undergraduate online programs consist of about 500 students and 200 in our graduate programs. Located in person on U of A main campus.

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

The duties and responsibilities of this position include:

• Graduate Coordination Activities: Coordinate graduate student admission process to include processing applications, communication with applicants, GradApp system management.
• Monitor students' status, including course enrollment, leaves of absence, GradPath forms, and graduation requirements, and assist students as necessary.
• Provide academic support and advice to students in the programs, including student degree monitoring, timeline adherence, and addressing student needs.
• Execute all administrative tasks associated with Online Graduate Programs.
• Coordinate graduate student events such as recruitment, information sessions, and orientations.
• Collaborate with AZ Online, Career Services, Graduate College, SBS Enrollment Counselors, and other university offices to ensure smooth operations of online programs.
• Additional duties as assigned.

• Curriculum & Enrollment Responsibilities: Maintain and update the schedule of classes, in coordination with program coordinators, to include all new courses.
• Monitor student status, class enrollments, majors, enrollment trends, provide program directors requested data reports.
• Support Director of Undergraduate Studies and Program Directors as well as participate in related committees (in School and across campus).

• Marketing Support & Student Outreach Responsibilities: Create and distribute program-wide communications with current/potential students via D2L, social media, SGPP websites, and newsletters.
• Initiate and monitor program marketing needs and coordinate new outreach opportunities that encourage program growth.
• Respond to queries from current and prospective students and be able to provide academic, program, and other UA policy information.
• Contribute to SGPP student-centered events (e.g. Student recruitment, invited speakers, professional development opportunities, program informational sessions, award ceremonies, graduation, etc.).
• Assist with events for online undergraduate students, as requested/invited.

The knowledge, skills, and abilities required for this position include:

• Excellent oral and written communication skills.
• Excellent time management and analytical problem-solving skills.
• Be a self-starter with proactive, professional communication skills.
• Ability to take initiative for tasks with little oversight and work well in a fast-paced environment.
• Knowledge of University student-related policies and procedures is encouraged.
• Skills in developing and maintaining positive working relationships.
• Knowledge of Outlook, Microsoft Office Suite, Qualtrics, UAccess Student and Analytics, GradPath, GradApp, and Slate.

The minimum qualifications for this position include:

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of relevant work experience, or equivalent combination of education and work experience.

The preferred qualifications for this position include:

• Master's degree in public admin, higher education, management, or related fields.
• 3 or more years of Higher Ed experience with student programming.
• Experience with web design and/or online marketing.

The position is full-time, with 40 hours per week, and is exempt. The rate of pay is $47,356 - $59,195, with full benefits.

To apply, please submit a resume and cover letter. For more information about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

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