Join our team as a Lead Service Valet. You will work in conjunction with the Area Leader and assist with managing the total service delivery for the district’s apartment communities. This includes providing direction and oversight for the part time associates (Service Valets) within the assigned district. Deliver on our “every door every night” business expectation and set the standard in delighting our residents. Assist Area Leader with training Service Valets. Spot-check Service Valets, focusing on safety, quality control, and productivity. Collect same night missed trash, walk/track problem properties. Communicate with Area Leader concerning delays, unsafe sites, accidents, and other maintenance problems. Provide waste and recycling collection coverage for understaffed properties within an assigned district. Document and report all property and resident non-compliance. Provide oversight of the nightly collection process during the Area Leader’s days off. Assist with evening recruiting efforts which may include referral generation and flyer distribution. Provide candidates with a realistic job preview from the Service Valet perspective. Assist with presentations during team meetings. Assist the Area Leader with coordinating work schedules, evaluating job performance, and motivating Service Valets. Provide leadership for the Service Valets in the areas of safety and training. Requirements include minimum age 18, valid driver's license, ability to operate a motor vehicle and drive locally, ability to work indoors and outdoors in changing weather, ability to lift up to 50 lbs, walk property distances, climb stairs multiple times, own a smartphone with data plan, flexibility to work split schedule or on call, high school diploma or GED (AA preferred), customer service and people management experience preferred, strong communication skills. Safety is prioritized with PPE provided and occupational health & safety professionals managing associate safety. The application window is ongoing.
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