Job Description
Job Description
Job Description
Salary:
Position: Receptionist/Registered Dental Assistant
Department: Colusa Indian Dental Clinic
Reports to: Director of Clinic Operations
Classification: Non-Exempt
Status: Regular, Full Time
Government Essential
Job Function:
The Dental Receptionist provides office support services that creates an environment where every person feels welcomed and is shown respect and empathy.
Essential Duties and Responsibilities:
- Enhances Dental Clinic and the Organizations reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Maintains personal appearance, workstation and waiting area in compliance with clinical confidentiality and patient service protocols.
- Answers telephones courteously, make appointments and take messages according to protocols.
- Greets patients and visitors warmly at the front desk and provide both registration and exit support services.
- Documents insurance eligibility and inform patients of the estimated services cost and their treatment plan payment requirements.
- Processes route slips and return to Billing Coordinator.
- Balances daily cash receipts and cash bag.
- Prepares clinical records for patients visit with the provider.
- Assists clinical staff in maintenance and filing of completed patient records.
- Maintains office supply orders.
- Collaborates with all coworkers in performing duties required to provide patient-focused services that meet all regulatory and licensing standards.
- Maintains high confidentiality standards at all times. Is required to sign a confidentiality statement upon acceptance of employment.
- Displays a comprehensive knowledge of and ability to implement dental care techniques.
- Has thorough knowledge of dental instrumentation and equipment use and care.
- Proficiency in dental procedures and potential complications.
- Is able to recognize signs and symptoms of emergency situations and interventions.
- Prepares patient, sterilizes and disinfects instruments, sets up instrument trays, prepares materials, and assists dentist during dental procedures.
- Takes and records medical and dental histories and vital signs of patient.
- Exposes dental diagnostic x-rays.
- Makes preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Pours, trims, and polishes study casts, fabricates custom impression trays from preliminary impressions, cleans and polishes removable appliances, and fabricates temporary restorations.
- Instructs patients in oral hygiene and plaque control programs.
- Provides postoperative instructions prescribed by Dentist.
- Records treatment information in patient records.
- Collaborates with all coworkers in performing duties required to provide patient-focused services that meet all regulatory and licensing standards.
- Maintains current CPR certification.
- Maintains high confidentiality standards at all times. Is required to sign a confidentiality statement upon acceptance of employment.
- All other duties as assigned.
Additional Desired Qualifications:
- Bi-lingual in Spanish preferred.
Education and Experience:
- RDA or DA Certification
- At least 6 months of experience working in a dental office preferred.
Physical Requirements:
- Ability to stand for long period of time, bend, kneel and lift heavy objects.
Licensing Requirements:
- Documentation of Dental Assistant Training
- Current radiograph certification with the State of California.
- Valid CPR/1st Aid certification
Key Competencies:
- Good organization and time management skills.
- Excellent verbal and written communication skills.
- Familiar with ICD-10, CPT-4 codes
- Attention to detail with the ability to multi-task.
- Exceptional customer service skills.
- Is tactful, poised, pleasant and diplomatic, exhibiting a positive, professional demeanor to peers, patients, physicians and visitors. Promotes team image and possesses a high degree of flexibility.
- Demonstrates cooperation and consideration of other health team members and peers.
- Must be organized, flexible and versatile with the ability to function effectively in stressful situations.
- Must be eager and enthusiastic in promoting the general philosophy of the facility.
- Dedicated hard worker with ability to report to work on a daily basis.
Job Tags
Full time, Temporary work, Flexible hours,